Return policy
🔁 Return Policy – Her Royal Beauty
At Her Royal Beauty, your satisfaction is our top priority. If you’re not completely in love with your purchase, we’re here to make it right.
💌 Returns & Exchanges
We accept returns or exchanges within 14 days of delivery on unopened and unused products only.
To be eligible:
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The item must be in its original packaging
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Must be unused and in resellable condition
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You must provide proof of purchase (order number or receipt)
Please note: Due to hygiene and safety standards, we cannot accept returns on opened or used skincare products.
🔁 How to Start a Return
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Email our support team at [your email address] with your order number and the reason for return.
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We’ll provide return instructions and a shipping address.
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Once we receive and inspect the product, we’ll process your refund or exchange.
💸 Refunds
Approved refunds will be issued to your original payment method within 5–10 business days after we receive your return. Shipping fees (if any) are non-refundable.
🚫 Non-Returnable Items
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Opened or used products
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Items marked “Final Sale”
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Gift cards
📦 Damaged or Incorrect Orders?
If your order arrived damaged or you received the wrong item, please contact us within 48 hours of delivery. We’ll make it right—quickly and at no extra cost to you.
Have more questions? Reach out to us at [herroyalbeauty1@gmail.com] — we’re always happy to help!
Her Royal Beauty
Because your experience should feel just as flawless as your glow. ✨
